Return & Shipping Policy
We make exceptional products and fully stand behind their quality. If you are unsatisfied with your purchase for any reason, you may return it within 30 days of delivery (delivery is defined as the date the shipment was marked delivered by the carrier’s tracking number).
Returns are fully refunded in the original payment form, minus any shipping and handling that may have been charged.
We offer shipping for a small price.New England orders are shipped at a flat rate of $10.
Items are usually ship within 24-business hours and orders placed on Fridays, holidays or on weekends will be shipped the following business day. The 2-day shipments will not deliver on Saturdays, Sundays or holidays.
Should you have any questions, please email us at . You can also reach us by phone Monday–Friday from 5PM-10PM Eastern at +1-855-ECO-SOFT.